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Very professional, efficient and caring service. My dog visited 3 times: for initial consultation, for eye surgery and for post-surgery follow-up. At all 3 appointments, the staff and doctor did an excellent job of caring for my dog and explaining the required treatment to me.
My experience with the center was very good, staff were compassionate and professional.
The technician assigned to Obi’s surgery was awesome. She was patient, kind and thoughtful. She called me as soon as Obi was out of surgery to tell me he was recovering well. She made sure to let me know he would not be himself that night and that it was okay. During discharge she spent a few minutes on the phone going over the medications and then again when she came out with him. She treated him with compassion and for that I am very grateful!
Everything was wonderful. At first, I was a little hesitant about not being able to go into the facility with Spunky due to COVID, but the staff and doctor were absolutely wonderful!
Doctor Holmberg was very caring , gave us options and spent a lot of time speaking to our family also answered all our question and didn’t rush us off the phone.
Dr. Holmberg and team were absolutely wonderful to myself and Onyx! They went above and beyond to schedule Onyx in for an immediate appointment despite their busy schedules. Dr. Holmberg is extremely knowledgeable in his field, and I have complete confidence in him. He was extremely patient with all my questions and gave me the reassurance I needed.
This was our second visit. This doctors office moved mountains to see Sandy the first time for emergency eye care. They made my second visit easy to schedule as well (with an upcoming visit too). The staff is courteous and kind and treated us like we matter. Sandy is doing much better under the doctors care as his first plan of action seems to have done the trick and with continuing care I expect Sandy will be the best he can be under his circumstances soon. I could not have asked for better care as this has been a tough time for my fur baby and the rest of our family. Many thanks to every member of your team and thank you for working through this pandemic. You are all a staff of heroes. I hope each and every one of you get the opportunity to read of our gratitude.
The service that was provided for Tina was professional, informative, and well explained. Tina is an adopted bulldog from a rescue group, and their doctor wanted to remove her right eye. I refused this procedure because I wanted a specialist to check her out. I am glad I stuck with my gut and was right based on Dr. Holmberg’s diagnosis. (I knew about this office because I use to bring our family dog here, Wrinkles Turchioe, who received the best treatment from you all.) Thank you.
Dr. Holmberg was very thorough and knowledgeable, and provided an immediate treatment plan considering her pre-existing condition. Juliana looked very happy after her visit and hope that her right eye will be healed in the future.